Early in 2021, we were able to place J. J., an Air Force Veteran, in a satellite emergency shelter which Father Bill’s & MainSpring had established as a temporary measure to provide social distancing during the pandemic. Later that year, we helped J.J. move into his own apartment in Braintree! Below is the letter of appreciation he sent to John Yazwinski, our agency’s President & CEO:
Dear Mr. Yazwinksi,
I want you to know how much I appreciate the services that your organization at Father Bill’s & MainSpring, Quincy, provided for me as a homeless disabled veteran.
When I arrived on your doorsteps I was met with open arms by your entire staff. I am sincere when I say to you that they treated me with nothing less than tenderness and empathy for my situation, and I am truly grateful. I think that Father Bill’s & MainSpring is the model to which all homeless shelters should aspire!
During my stay, there were a couple guys that oftentimes went out of their way to help me. They made sure I had all of the essentials and often took the time to talk with me and calm my anxiety. I will never forget these guys! I suffer from comprehension deficiencies and poor concentration which are compounded by paralyzing headaches, and their patience and understanding really made me feel comfortable interacting with them. They treated me with kindness at a time when
I really needed a little love.
Mr. Ben Hunter, FBMS Veteran Case Manager, exemplifies every characteristic and interpretation of a “true professional.” He showed me genuine compassion and interest in my welfare. Ben has the traits of a man of honor, integrity, and goodness. He is humble, thoughtful, and attentive to the needs of the veterans he serves.
Ben is unlike anyone I have ever met; he follows through and follows up. He is an exceptional case manager and person, he made me feel like I was not a broken, lost, undeserving soul. He did not make any specific promises, but he did promise me one thing: I was going to be alright and he made that promise come alive.
I felt an overwhelming urge to write to you, even though I struggle with comprehension and concentration. This letter took me a couple of days to write, but it was worth every minute. Many people will voice their complaints, but few will take the time to say or write out a compliment. You and your staff should know how much they have absolutely touched me. Please extend my appreciation to all of them, they should know they are valued and admired.